Servitrik (“we”, “our”, “us”) is committed to protecting the privacy and personal data of all visitors, users, and clients (“you”). This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information Provided by You
- Full name
- Email address
- Phone number
- Business name
- Project details or inquiries
- Any documents or assets you provide for your project
B. Automatically Collected Information
When you visit our website, certain data may be collected automatically:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring websites
- General location (non-precise)
C. Cookies & Tracking Technologies
We use cookies, pixels, and analytics tools to understand user behavior and improve website performance.
(See full Cookie Policy below.)
2. How We Use Your Information
We process your information for the following purposes:
- To respond to inquiries and provide customer support
- To deliver web development, SEO, design, or related services
- To send project updates, invoices, or account-related communication
- To improve website performance and user experience
- For marketing insights, analytics, and optimization
- To maintain security and prevent fraudulent activity
We do not sell or rent your personal information.
3. Legal Basis for Processing (For International Clients)
If you are from the EU, UK, or regions under GDPR, we process your data under:
- Legitimate Interests (business inquiries, analytics, service improvement)
- Contractual Necessity (providing requested services)
- Your Consent (forms, newsletter signups, cookies)
4. How We Store and Protect Your Data
We take appropriate technical and organizational measures to protect your information, including:
- Encrypted storage where applicable
- Limited access to internal systems
- Secure communication tools
- Industry-standard hosting security
However, no method of digital transmission is 100% secure, and we cannot guarantee absolute protection.
5. Sharing of Information
We may share information with third-party service providers only when necessary to perform our work:
- Website hosting providers
- Payment processors
- Analytics tools
- Scheduling tools (e.g., Calendly)
- Email delivery systems
All partners are vetted for security and confidentiality.
We never sell your data.
6. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to data processing
- Request data portability
- Withdraw consent
To submit a request, email: info@servitrik.com
7. Data Retention
We retain your information only as long as necessary:
- Inquiry-related data: up to 12 months
- Client project data: 3–7 years depending on legal needs
- Cookie data: up to 30–180 days depending on type
8. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a “Last Updated” date.
9. Contact Us
If you have any questions regarding this Privacy Policy, reach out to:
📧 info@servitrik.com